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Privacy policy

Last update: October 2023


“Israel Loves Back” (Hereinafter: "The Company" or "We" or "Us") respects your right to privacy. Your ability to make informed decisions about the use of your information is important to us. The purpose of this privacy policy (hereinafter: the "privacy policy") is to explain the company's procedures in relation to the personal information (as defined below) collected when you use our website and services (as defined below) and how the company collects, uses, transfers and secures the personal information collected by it. Our website (hereinafter: "the website") allows visitors to learn about the company, its products and services and to contact the company (hereinafter, including the website: "the services"). Your use of services of any kind, including leaving contact details with the company, constitutes your consent and confirmation of what is stated in the privacy policy. The terms "you" appearing in this document refer to any user of the services. For any question or problem related to the privacy policy, you can contact the address


"Personal information" is information related to a person such as a name, address, phone number or email address or as defined by law. You are not legally obligated to provide us with personal information; the provision of personal information is done with your consent only. If you do not agree to provide the personal information, in whole or in part, it is possible that part of the services will not be available to you.


1. Information we collect. We collect information if necessary and in accordance with your use of the services, therefore the collection of personal information depends on the type of services you will use, as follows:


1.1 Inquiries and/or contact. When you contact us with a request, question, recommendation and/or comment, we may record our communication with you and thus any information you volunteer to us, including your name, phone number, e-mail address, and the content of the referral.

1.2 Information collected automatically. Certain information is collected automatically about the device, the browser, the operating system, the IP address, Device ID of the mobile device and/or information about your use of the services, including through cookies and similar technologies as detailed in section 7 below.


2. How we use information.

You agree and confirm that the company will be entitled to keep in its databases the details provided by you and additional personal information that will accumulate about you, and will be entitled to use the databases in accordance with the provisions of the law and make use of the databases as stated in the privacy policy, including the purposes listed below:


2.1 Services and adjustments. We and/or our service providers will use your personal information for the following purposes: (1) providing access to the services; (2) providing support and assistance in solving problems that you or other users may encounter; (3) establishing contact if necessary; (4) Examining questions that arise, including through the services and providing a response accordingly; and (5) preventing fraudulent attempts and protecting the security of the services and responding to any problem concerning the services.


2.2 Internal needs. We may use your personal information for internal needs, including assistance in diagnosing operational problems, conducting reviews and evaluations for the development of new services and/or content, to improve the services and/or content and to adapt them to certain needs of us and/or the users, to offer content or new services, analyzing scopes of activity, performing financial assessments and forecasts, assessing commercial potential, using some of the information for research, development and testing purposes, and adjusting the server capabilities to the expected work scopes.


2.3 Statistical data and analytical tools. It is approved that we and/or our service providers use analysis tools including Google Analytics to collect and analyze information about the use of the services, such as the frequency of visits to the website by users, which pages they visit, and which other websites and applications they used before visiting the website. By analyzing the information we collect, we may compile statistical information across a variety of platforms and users, which helps us improve our services, understand trends and customer needs, consider new products and services, and adapt existing products and services to our customers' desires. The information we collect is anonymous and aggregated and we will not link it to personal information. We may share such anonymous information with our partners, without limitation, on such commercial terms as we may determine in our sole discretion. More information on how Google collects information and how such use can be controlled can be found in the policy:


3. Sharing Your Personal Information. You agree that we will share your personal information in accordance with the following:


3.1. Service providers and third parties.


3.1.1. We may share information, including personal information, with service providers and other third parties ("third party providers") who may use the information to: (1) help us provide you with the services and/or operate the Site; (2) assist us in understanding the use of the services; and (3) in order to promote the purpose of the services initiative and/or similar purposes.


3.1.2. Third party providers may be located in countries other than the State of Israel. It is possible that in some countries there are levels of protection of personal information or other information that are not equal to the level of protection in the State of Israel and you approve the transfer of your personal information to these countries.


3.2 Transfer of ownership.

We may disclose and/or transfer our databases that include your personal information as part of or during negotiations, regarding a merger, sale of company assets or acquisition (including in cases of liquidation). In such case, your personal information will continue to be subject to the provisions of this privacy policy, in accordance with the provisions of the law.


3. Transfer of information as part of law enforcement. We will cooperate with law enforcement authorities or any judicial order that requires or instructs us to disclose the identity, behavior, digital content, or any other personal information, of any user who is suspected to have engaged in actions deemed to be against the law or in actions that violate the law. We may also share your personal information with third parties if we believe in good faith that the disclosure of the information is appropriate and intended to protect our rights, property or safety (including enforcement of the terms of use) or to protect the rights, property or safety of third parties.


3.4 Sharing additional information.

We will transfer your personal information to relevant third parties in cases where: (1) the company discovers that any of your actions in the services violate the provisions of any law or were done to commit fraud of any kind; or (2) the company will face taking legal action against it (criminal or civil) for actions you performed using the services.


How we protect information. We follow the accepted standards in the industry in order to protect the information, both at the time of its delivery and from the moment the information is received. However, delivery over the Internet or electronic storage is not completely secure. Therefore, we cannot guarantee the security of your personal information absolutely. To ensure the best protection of your information, please save your passwords and access to your computer by appropriate means.


4. The right to review and correct the information.

Users of the services have the option to request to review and/or correct personal information collected about them by the company, in accordance with the provisions of the law. The company will correct personal information collected about the user in accordance with the request that will be received in writing from the user at if and as much as possible and in accordance with the provisions of the law. The correction will be made within a reasonable time after receiving the request.


5. Information retention. 

We will retain the personal information about you for as long as necessary in order to: (1) comply with our legal requirements; (3) resolve disputes; (4) enforce our agreements; or (5) for a longer period of time as may be required according to the provisions of the relevant law, and for example to the extent that we have to keep information about your use of the services in order to meet legal, regulatory, accounting and/or tax requirements, or for us to keep records of your actions in order to handle various complaints, or if we have a reasonable cause to believe that there may be legal proceedings related to your data and/or your actions on the Services. We may delete your information, without notifying you, if we deem it no longer necessary to hold it for the purposes listed above.


6. Cookies

Cookies are short text files sent to your device via your browser. We use cookie files and similar technologies (for example, Beacons or Pixels - which are small graphic files that are usually designed to identify users and/or their activity) (hereinafter: "cookies") to personalize your user experience and show you ads that match your information and activity. A "session cookie" is a cookie that remains on your device until you leave the website. We may use a "persistent" cookie to save your settings and personalizations. For example, if you enter the site, the cookie will be used to identify you as a current user. When you visit the site, we will present you with a notice about the use of cookies on your device, as detailed below. We use both cookies on our behalf and cookies originating from third parties. Most web browsers are pre-configured to accept cookies, but you can change this setting so that your browser blocks a particular cookie or so that the browser notifies you each time a cookie is sent. You can also delete any existing cookies at any time. Some of the features of the services on the website may not work properly if you cancel or remove the cookies.


We use cookies for several purposes, and the cookies we use may change from time to time. In any case, the types of cookies we will use usually fall into the definition of one of the following types: essential These cookies are essential for the proper operation of the services. They help you access the services, navigate within the services, and use the various features, such as remembering actions to return to previous pages. It is not possible to block the receipt of these cookies.



These cookies remember your preferences from visit to visit.



These cookies help us identify you and prevent other users from changing your username and password and other such security actions.



These cookies help us understand how all users use our services. This information helps us improve the services, such as identifying the most popular pages or those that are not used at all.



These cookies help us show you advertisements that may be relevant to you, and understand how successful our advertisements are. With the help of these cookies, advertisers can show you more targeted advertisements. These cookies may track your visit to our website and other websites.


7. Third party services. Some of our services include the use of third party websites and services. Any use of these services is done at your own risk and subject to the terms of use and privacy policy of that service.


8. Children.

The company does not knowingly collect personal information about children under the age of sixteen (16). If you are aware of a case where an individual under the age of sixteen (16) uses the services without the permission of a parent or guardian, we ask that you notify us as soon as possible.


9. Changes to the privacy policy. Our privacy policy may change from time to time. If substantial changes are made to the privacy policy, a notice will be published on the website on this page.

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